Frequently Asked Questions
Everything you need to know about your performance footwear journey.
How do I ensure I choose the right size for running shoes?
We recommend measuring your foot in centimeters and referring to our specific brand size charts. For sports shoes, it is often best to leave a thumb's width of space at the toe to allow for foot expansion during exercise.
What is your return policy on worn athletic shoes?
We offer a 30-day return policy for shoes in original, unworn condition with all packaging. If you have used the shoes for a workout and find a manufacturing defect, please contact our support team for a warranty claim.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your new gear ready for an upcoming race or game.
Are the shoes sold on Men All Shoes authentic?
Yes, we are an authorized retailer for all brands listed on our site. Every pair of shoes is guaranteed 100% authentic and comes in the original manufacturer's box.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I clean my sports shoes to maintain their durability?
We recommend hand washing with a soft brush and mild detergent. Avoid machine washing or high heat drying, as this can damage the technical adhesives and cushioning foam in high-performance footwear.